Terms of service
Terms of Service
Welcome to tryore.com (the “Site”), operated by ORE (“we,” “us,” or “our”). By accessing or using our Site, browsing our pages, or making a purchase, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our Site.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Site or its content without our express written permission. The headings in these Terms are for convenience only and do not limit or otherwise affect these Terms.
2. Accuracy of Information
We make every effort to ensure that product descriptions, pricing, and other information on our Site are accurate. However, we do not warrant that all information is complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice. This includes the right to modify or cancel orders if any information on the Site is inaccurate.
3. Products and Services
Our products are dietary supplements intended for adult use. These products are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the U.S. Food and Drug Administration (FDA). You should consult with a healthcare professional before starting any supplement regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition.
We reserve the right to limit quantities of any product and to discontinue any product at any time. Product images are for illustrative purposes and may differ slightly from the actual product.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change prices at any time without notice. Promotional pricing or discounts may be subject to additional terms and may be modified or discontinued at our discretion.
Payment is required at the time of purchase. We accept payment methods as displayed at checkout, processed securely through Shopify Payments and/or third-party payment processors. You represent that any payment information you provide is accurate and that you are authorized to use the payment method.
5. Subscriptions
If you purchase a subscription, you authorize us to charge your payment method on a recurring basis (approximately every 60 days, or as otherwise specified at the time of purchase) until you cancel. You may cancel your subscription at any time by contacting us or through your account settings. Cancellations take effect before the next scheduled billing cycle. No partial refunds are given for the current billing period upon cancellation.
6. Shipping and Delivery
We offer free shipping on orders over $50. Shipping times and carriers may vary depending on your location. Estimated delivery times are not guaranteed. We are not responsible for delays caused by the shipping carrier, weather, customs, or other circumstances beyond our control.
Risk of loss and title for items purchased from our Site pass to you upon delivery to the carrier. If a package is lost or damaged in transit, please contact us and we will work with you and the carrier to resolve the issue.
7. Returns and Refunds
Please refer to our separate Return & Refund Policy for complete details on returns, refunds, and our 30-day money-back guarantee. That policy is incorporated into these Terms by reference.
8. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, product descriptions, and the ORE brand, is the property of ORE or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, distribute, or reproduce any content from the Site without our prior written consent.
9. User Conduct
By using our Site, you agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable laws or regulations
- Attempt to gain unauthorized access to any part of the Site, its servers, or connected systems
- Interfere with or disrupt the operation of the Site
- Transmit viruses, malware, or other harmful code
- Use automated tools (bots, scrapers, crawlers) to collect data from the Site without our written permission
- Impersonate another person or entity or misrepresent your affiliation with any person or entity
10. Disclaimer of Warranties
11. Limitation of Liability
12. Indemnification
You agree to indemnify and hold harmless ORE and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any third-party rights.
13. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Bay County, Florida. You consent to the personal jurisdiction of these courts.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.
16. Contact Us
If you have questions about these Terms, please contact us: